Malaysia is a global leader in Islamic finance. But are Islamic banks delivering the kind of digital experience customers now expect?
In this Fintech News Network roundtable, senior leaders across Malaysia’s banking and fintech ecosystem debate the digital maturity of Islamic banking, the gaps that still remain, and where the biggest opportunities for innovation lie.
The discussion covers UX, ethical banking, Sharia compliance, personalization, Islamic wealth management, financial literacy, cloud migration, legacy infrastructure, and what it will take to move from compliance to genuinely better customer experiences.
Speakers featured:
- Dafinah Ahmed Hilmi, CEO, HLB Islamic
- Aizuddin Danian, Chief Personal Banking Officer, AEON Bank
- Allison Wong, Head of CIB Islamic Products, Standard Chartered Saadiq
- Hazrizal Hassan, Head of Digital Banking, Bank Muamalat
- Zakiah Mat Esa, Chief Sustainability Officer, SME Bank
- Mohd Azlan Masood, Chief Operating Officer (ASNB), Permodalan Nasional Berhad
- Akram Mackeen, Executive Vice President / Director, Banking-as-a-Service, Strategic Programme, Maybank Islamic Berhad
- Fadzillah Mohd Faruk, CRO, OCBC Al-Amin
- Chirag Amla, Principal Solutions Architect, APAC, Mambu
- JayaPrasad Rao Ethamukkala, CEO, FINODYN
- Mohd Yuzaidi Mohd Yusoff, Chairman, FINODYN
Moderator: Vincent Fong, Chief Editor, Fintech News Network
Views expressed by participants are their own and not necessarily reflect the official position of the organisations they represent.
