Position title
Merchant Self Registration - Business Development
ShopeePay
Description
- On a daily basis, Make outbound calls to merchants who have got rejected by SPP
- On a daily basis, make outbound calls to merchants who have not made any transactions yet
- Understand the merchants’ needs, then then record their feedback and relevant information in the tracker
- Explain product and service feature to merchants
- Upsell and cross-sell SPP products that may be useful for merchants
- Be patient with a polite and merchant-focused telephone manner
Qualifications
- 1-3 years of experience in telesales and/or telemarketing. Experience in fintech (if any) is a plus
- Strong verbal communication, has the ability to convey information clearly and persuasively
- Key Performance Indicator-driven attitude and eagerness to adapt to the dynamic environment
- Nimble, agile, and able to nurture relationships with customers and handle the job effectively
- Strong diplomatic and negotiation skills
- Proficiency in research and problem-solving
- Ability to multitask and manage time effectively
- Good at Microsoft Excel
Hiring organization
Shopee is the leading e-commerce platform in Southeast Asia and Taiwan. It is a platform tailored for the region, providing customers with an easy, secure and fast online shopping experience through strong payment and logistical support.
Shopee aims to continually enhance its platform and become the region’s e-commerce destination of choice via ongoing product optimisation and localised user-centered strategies.
Employment Type
Full-time
Industry
Software Development
Job Location
Jakarta, Indonesia
Date posted
29 April 2025
Valid through
29 May 2025
